Position Announcement

          Overnight On-Call Staff
       ROOTS Volunteer Manager

POSITION SUMMARY:   The ROOTS Young Adult Shelter in the U-District is seeking staff available for on-call shifts from 8pm to 8:30am. This is a paid position ($9.32 hour) that includes sleeping on-site. We prefer candidates already working in the youth services field who can respond to same-evening phone calls.  These shifts could be any day of the week from 8:00pm – 8:30am.



  • Assist with set up and clean up shelter areas, help to supervise and enforce program guidelines, hand out supplies, interact and build positive relationships with guests.
  • Do an ‘awake shift’ of 1.5 to 2.5 hours during the night.
  • Be familiar with shelter policies and practices and written records required by ROOTS and its contracting partners.
  • Reply to requests of need, even if unable to come in for shift.
  • Other duties as assigned by the Volunteer Manager and Executive Director.


  • Attend The Ropes training, Conflict De-escalation and ROOTS volunteer orientation
  • Complete application and background check
  • Must be 18 years old or older.



  • Must demonstrate ability to work effectively in a volunteer-driven, harm reduction oriented service organization.
  • Must have highly developed communication skills: ability to communicate the written and spoken word clearly and effectively; ability to communicate to a wide variety of people with ease.
  • Good interpersonal skills
  • Solid understanding of issues related to poverty and homelessness.
  • Minimum of two years experience in service provision to youth or young adults, preference given to candidates with demonstrated skill among those impacted by homelessness and oppression


This is an on-call hourly position, called in as needs arise at shelter.  Hourly wage starts at $9.32.


Open until filled

Send cover letter and resume to:

ROOTS Volunteer Manager

ROOTS Young Adult Shelter

1415 NE 43rd Street, Seattle, WA  98105

or e-mail to: admin@rootsinfo.org

ROOTS is an equal opportunity employer. LGBTQ, persons of color, and bilingual candidates encouraged to apply.


ROOTS Position Announcement – Americorps for 2014-2015 (Contact Kathleen Murphy at americorps@rootsinfo.org for more information)



Refer to Position Description Instructions prior to completing

  1. Position’s Alignment to Organization’s Mission:

ROOTS provides shelter and other essential services to homeless young adults. We build community, advocate for social justice, and foster dignity among low-income people. The AmeriCorps member will support the mission of ROOTS by working directly with our guests to support them in their needs during their stay in our shelter or while accessing our Friday Feast Program.

  1. AmeriCorps Project Description:

The ROOTS Young Adult Shelter serves forty-five homeless young persons between the ages of 18 and 25 addressing the needs of homeless young adults seven days a week, 365 days a year. The shelter is open daily 9:00pm to 8:00am, and the young adults sign-up at 8:00pm for an entry lottery. This position will assist with evening shelter tasks including completion of intake interviews, interacting with shelter guests (participants), and helping to provide a safe milieu. The position will provide support and mentoring to our Leadership Program guests. They will also provide access to current information/referrals to shelter guests. The member will also assist with soliciting in-kind donations and will help coordinate the kitchen. Our Friday Feast Program is an all ages program that serves between 100 – 150 individuals each week. This position will support the Friday Feast Coordinator and the second AmeriCorps member by setting up a resource table to assist their participants with ongoing needs or services and support the volunteers who come in to prepare the meal.

  1. Member Key Essential Functions of the Position:
  • Participate in monthly Feedback Sessions with guests from Shelter
  • Support guests in the report back to the Program Committee and shelter team. This includes facilitating guest surveys to assure program quality.
  • Recruit, support and provide employment, education and housing resources to our Leadership Team. Support Leadership members in identifying goals specific to their terms.
  • Develop partnerships to enhance the Leadership Program around job opportunities, service referrals, and opportunities for skill development.
  • Assist in drives for toiletires, clothing, and other donated supplies.
  • Help with volunteer, Work Study and intern recruitment including event tabling and other community outreach.
  • Provide shelter support three nights weekly, with a focus on interfacing with guests in the Leadership Program and implementing service quality upgrades as recommended by the Feedback Sessions and Program Committee.
  1. Member Additional Duties and Responsibilities:
  • Assist with providing a safe environment including enforcing program rules
  • Identifying and locating resources for guests.
  • Ensure that donations of food are dated, stored, and disposed of in a manner consistent with Health Department requirements.
  • Create and update job/housing/resource boards.
  • Complete guest intakes and data entry required for Safe Harbors
  • Lead quarterly volunteer groups either during shelter hours or outside of regular shelter hours.
  • Assist with shelter tasks such as setting up mats and answering phones.
  1. Performance Measure Expected Output(s) and Outcome(s):

This member would be responsible for working with twelve of our guests as they go through the Leadership Program to receive AmeriCorps-supported job training or other skill development services, and six guests who indicate improved workplace readiness.

This member will also work with approximately twenty young adults as they receive housing services and transition into safe, healthy and affordable housing.
Improving our access to hygiene items by soliciting donations from twenty new partners is another target output for this member.

  1. Volunteer Management:
  • Participate in the recruitment and support of volunteers who will further the goals of the AmeriCorps project.
  • Oversee the volunteer activities of the AmeriCorps project to ensure that the activities are allowable and not prohibited.
  • Implement at least three new effective volunteer management practices.



  1. Qualifications required for this position:

Must be at least 18 years old to apply. High School Diploma/GED. United States Citizen. Pass a criminal background check. Experience with underserved young people ages 13-25. Leadership experience.

  1. Location and Hours of Service:
Day of Week Start Time Length of Meal Break End Time Name of service location Physical address Hours per day*
Monday 2:30pm 30 11 ROOTS 1415 NE 43rd St; Seattle 8
Tuesday 11am 30 7:30pm ROOTS 1415 NE 43rd St; Seattle 8
Wednesday 2:30pm 30 11 ROOTS 1415 NE 43rd St; Seattle 8
Thursday 2:30pm 30 11 ROOTS 1415 NE 43rd St; Seattle 8
Friday 11am 30 7:30pm ROOTS 1415 NE 43rd St; Seattle 8
Total Hours for the Week: 40

                                                                                                       * Not including meal breaks

                      NOTE: May require evening or weekend service outside of scheduled hours.

  1. Supervision:

Primary Supervisor, Kathleen Murphy, provides regular and ongoing support and guidance. Backup Supervisor, Chelsea Stevenson provides support and guidance in the absence of the primary supervisor.

  1. Required WSC Training:

Attendance at SERVES Institute tentatively scheduled for October 28-30, 2013 in Yakima that requires 2 night/3 day stay, and completion of the following core training competencies: AmeriCorps Affiliation and Program Orientation; Cultural Competency; Volunteer Recruitment, Training and Management; Effective Communication; Leadership Skills; Performance Measurement; Life After AmeriCorps.

  1. Required Site Training: Two-site specific trainings listed below:

The AmeriCorps member will attend our Volunteer Orientation, Conflict De-escalation, Race: The Power of an Illusion, and Ropes: Understanding and Engaging Youth Homelessness trainings. There will also be ongoing trainings offered throughout the program year.

  1. Required WSC Reporting:
Document: Frequency:
Timesheets Monthly
Member Training Plan; stories of service; legislative and media reporting; progress on performance measures and volunteer recruitment and management (submitted in collaboration with supervisor) Quarterly


  1. Service Conditions:

Daily environment includes a variety of activities from direct interactions with guests, site staff members, community members, as well as solitary activities such as completing administrative tasks necessary for the function of shelter or Friday Feast. There are approximately 45 guests in shelter, along with 5-15 staff members and/or volunteers at any given time. While the physical demands of the position are minimal, members should be able to work under pressure and have good conflict resolution skills. Members must be able to assess situations and respond quickly. Members will need to have flexible schedules and the ability to work evening, night and weekend shifts. Our Friday Feast program will include partnership with the Coordinator, the second AmeriCorps member and volunteers to engage with the participants of the all ages feast so that all are having their needs met

This position will be part of the program office with a desk, computer, phone access.

The above Member Key Essential Functions and responsibilities are essential position functions subject to reasonable accommodation. All position requirements listed indicate the minimum expectations, level of knowledge, skills and/or abilities deemed necessary to perform the duties proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Reference Member Service Agreement for comprehensive listing, including prohibited activities.