RISING OUT OF THE SHADOWS/ROOTS
DECEMBER 2014 JOB ANNOUNCEMENT

JOB TITLE:                          Development Manager
REPORTS TO:
                        Executive Director

POSITION SUMMARY:   The Development Manager is responsible for fundraising, specifically with donors, publicity, and events. All activities under this position strengthen supporter affinity and sustainability for ROOTS. Our successful DM will develop and manage a comprehensive donor development program that identifies, engages, and grows current and potential donors. This plan includes donor cultivation, standardized outreach and point of entry support, and events. This position will also cultivate volunteers and in-kind donors, and work with the executive director in marketing, media, and external communications.

This position is a member of the management team and reports directly to the executive director.

POSITION STATUS: 1.0 FTE, exempt

Job Duties:

Relationship and PR Management:

  • Top priority of the position is to cultivate, maintain and strengthen donor relationships, and oversee donor engagement (both for major gifts and all other individual givers).
  • Work in concert with the executive director on relationship cultivation and donor outreach

Include the people we serve in fundraising, including identifying needs and being ambassadors.

Use on-line media and social networking to optimize our public presence.

  • Work with board and staff to dispel fundraising myths, coach and educate board members in fundraising and development activities, support philanthropic culture.
  • Work with the board and managers to identify and include prospects from their networks in ROOTS events and campaigns.
  • Oversee drives for in-kind contributions in concert with our shelter team.
  • Media liaison as assigned, may include press relations, releases, supporting ED as media spokesperson, and promoting a communications plan and materials theme.

Event Management:

  • Support, plan, and manage all fundraising events (including 2-6 smaller events and one large event annually).
  • Support or advise other volunteer and outreach events on occasion.
  • Oversee all event logistics and post-event evaluation and follow up.
  • Supervise, train, and coordinate event volunteers.

Administrative & General Duties:

  • Oversee quarterly newsletter, e-mail outreach, and promotional materials.
  • Supervise .25 FTE development coordinator including setting work priorities, training and assessment.
  • Accurately track donor activity and communication through use of a database.
  • Ensure that fund development activities are aligned with ROOTS’s mission, vision, and values.
  • Organize tours of shelter that are designed to engage potential supporters; work closely with shelter team and director to create “point of entry” opportunities.
  • Lead staff for the Board’s Fundraising Committee. Lead team to create goals, implement and succeed in an annual outcomes-based work-plan.
  • Helps develop an annual case for funding in concert with ROOTS’ strategic plan.
  • Coaches and mentors other managers toward a culture of philanthropy.
  • Available to travel to local and regional events for fund development purposes.
  • Perform other administrative duties as assigned.

QUALIFICATIONS AND QUALITIES:

Education/Experience: Bachelor’s degree (B.S. / B.A.) or equivalent required.

Experience Required:

  • Minimum of 3 years in fundraising or major giving in nonprofits.
  • Able to speak to role poverty and/or racial inequity, trauma play in risks of youth homelessness,
  • Significant event management.

Interpersonal: Demonstrated maturity, dependability and capacity to communicate concisely. Will work in close proximity with a small team of managers, requiring tact and strong rapport building skills.

Knowledge and Critical Skills:

  • Ability to identify, acquire and steward gifts from individuals and groups.
  • Outstanding verbal, written, and e-mail communication skills that can articulate a compelling message.
  • Ability to manage multiple tasks, problem solve, and work as part of a cohesive team
  • Excellent interpersonal skills and ability to interact diplomatically with diverse donors and groups; comfortable bridging cultural and class differences.
  • Intermediate computer skills in Microsoft Word, Outlook and Excel; Proficiency in using computer software and knowledge of donor CRMs preferred.
  • Willingness and available to work some evenings and weekends once or twice monthly.
  • Demonstrated capacity to work independently.
  • Event management skills required, aptitude in developing new events a plus.
  • Publishing or web-design skills a plus.
  • Concern for and capacity to relate to those we serve.
  • Experience with advocacy and organizing a plus.

 General Employee Expectations:

  • Follows ROOTS policies and procedures
  • Completes paperwork thoroughly, accurately, and on time.
  • Works with executive director.
  • Maintains expertise in field through participation in applicable educational opportunities which will be sponsored by ROOTS.
  • Physical Demands – includes occasional unloading and logging in-kind donations, which requires a capacity to lift and carry 30 pounds. Much of the work is performed sitting at a desk, in meetings, giving walking tours of the shelter and frequent telephone, written and electronic communication.

About ROOTS:
ROOTS (Rising Out of the Shadows) delivers critical services to homeless young adults (18-25 years of age). Thanks to community support, we offer nightly emergency shelter, hot food, showers, clothing, toiletries, onsite case management and supportive nurturing relationships with staff and volunteers. We are located in Seattle’s U-District, and served 606 different young people in 2013.

Compensation: Salary dependent upon qualifications and experience, starting at $50,000 annually. Health/dental coverage and paid time off provided. Limited retirement match for longer term employees.

How to Apply:

Please send cover letter addressing your experience with regard to the responsibilities and qualifications listed above, and resume with relevant work and volunteer experience to admin@rootsinfo.org with “Development Manager” in the subject line. No phone calls, please. Additional organization information available at www.rootsinfo.org.

ROOTS is an equal opportunity employer. LGBTQ, persons of color, and bilingual candidates encouraged to apply. This position is employed “At-Will.”

RISING OUT OF THE SHADOWS (ROOTS)
Position Announcement


JOB TITLE:
         Overnight On-Call Staff
REPORTS TO:
       ROOTS Volunteer Manager

POSITION SUMMARY:  The ROOTS Young Adult Shelter in the U-District is seeking staff available for on-call shifts from 8pm to 8:30am. This is a paid position ($9.32 hour) that includes sleeping on-site. We prefer candidates already working in the youth services field who can respond to same-evening phone calls. These shifts could be any day of the week from 8:00pm – 8:30am.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assist with set up and clean up shelter areas, help to supervise and enforce program guidelines, hand out supplies, interact and build positive relationships with guests.
  • Do an ‘awake shift’ of 1.5 to 4 hours during the night.
  • Be familiar with shelter policies and practices and written records required by ROOTS and its contracting partners.
  • Reply to requests of need, even if unable to come in for shift.
  • Other duties as assigned by the Volunteer Manager and Executive Director.

REQUIREMENTS

  • Attend The Ropes training, Conflict De-escalation and ROOTS volunteer orientation
  • Complete application and background check
  • Must be 18 years old or older.

QUALIFICATIONS

  • Must demonstrate ability to work effectively in a volunteer-driven, harm reduction oriented service organization.
  • Must have highly developed communication skills: ability to communicate the written and spoken word clearly and effectively; ability to communicate to a wide variety of people with ease.
  • Good interpersonal skills
  • Solid understanding of issues related to poverty and homelessness.
  • Minimum of two years experience in service provision to youth or young adults, preference given to candidates with demonstrated skill among those impacted by homelessness and oppression

This is an on-call hourly position, called in as needs arise at shelter. Hourly wage starts at $9.19.

Open until filled

Send cover letter and resume to:
Chelsea Stevenson, ROOTS Volunteer Manager
ROOTS Young Adult Shelter
1415 NE 43rd Street, Seattle, WA 98105
or e-mail to: chelsea@rootsinfo.org

RISING OUT OF THE SHADOWS (ROOTS)
Position Announcement


JOB TITLE:
         Part-time ROOTS Program Coordinator
REPORTS TO:
       ROOTS Volunteer Manager

POSITION SUMMARY:

  • Responsibility:The Program Coordinator is responsible for helping coordinate (as determined by the Volunteer Manager) support activities for the ROOTS Young Adult Shelter Program. This includes volunteer coordination, documentation to satisfy grant requirements, and overall program support to ensure smooth operations in all facets of the program in accordance with agency policies and procedures, as well as relevant federal, state and local standards, guidelines and regulations. Specific responsibilities include:

o   On-site supervision during evening hours of operation (typically from 7:00pm until 11:00 pm).

o   Support in volunteer training, appreciation, and supervision.

o   Build good rapport with shelter guests, respond to conflicts and concerns fairly and with respect for those served.

o   Documentation of guest and volunteer data.

  • Authority: When providing on-site supervision, the Program Coordinator has authority to make operational decisions, including directing support staff and volunteers, for successful performance of the ROOTS Program in achieving the ROOTS Vision and Mission.
  • Accountability: The Program Coordinator is accountable to and is supervised by the Volunteer Manager.

This is a part-time hourly position, scheduled one to three nights a week including some weekends. Hourly wage starts at $15.50 DOE

VISION AND MISSION:

ROOTS provides shelter and other essential services to homeless young adults. We build community, advocate for social justice, and foster dignity among low-income people.

ROOTS currently operates two direct services programs: the Friday Feast meal program, recognized by Seattle’s homeless newspaper Real Change as “the best of all soup kitchens,” serving over 8000 meals per year, and the ROOTS Young Adult Shelter, the largest emergency shelter in Seattle specifically serving homeless persons between the ages of 18 to 25 365 days a year. Its mission is to offer critical emergency services in an atmosphere of welcoming hospitality. The shelter employs a small paid staff, with a heavy reliance on volunteers.

AGENCY EXPECTATIONS OF EMPLOYEE

  • Demonstrate understanding of and dedication to ROOTS vision and mission.
  • Adhere to ROOTS Policies and Procedures, able to promote ROOTS organizational values.
  • Perform duties as workload necessitates while demonstrating flexible and efficient time management and ability to prioritize work load.
  • Maintain a positive and respectful attitude and strive to create a compassionate but disciplined environment in the shelter.
  • Communicate proactively with the Program Coordinators, Volunteer Manager, Director of Operations, Executive Director, shelter staff and volunteers, service partners, and organizational allies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Ensure adequate supervisory staff is available for shelter operation during the evening hours, typically from 7:00pm until 11:00pm.
  • Be on call for crisis response on the evenings worked until the following morning.
  • Work with ROOTS staff and volunteers, as well as church staff, in maintaining the shelter facility, assisting with acquisition and inventory of shelter supplies, and logging in-kind donations.
  • Be familiar with shelter policies and practices and written records required by ROOTS and its contracting partners.
  • Maintain knowledge about the external environment as it relates to collaborative record keeping, documentation, and recognition of services for homeless youth and young adults.
  • Participate in regular meetings with the program staff and volunteers.
  • Other duties as assigned by the Volunteer Manager and Executive Director.

QUALIFICATIONS

  • Must demonstrate ability to work effectively in a volunteer-driven, harm reduction oriented service organization.
  • Must have highly developed communication skills: ability to communicate the written and spoken word clearly and effectively; ability to communicate to a wide variety of people with ease.
  • Good organizational skills: well-disciplined, reliable, self-starter, able to work under pressure of many priorities and deadlines.
  • Good interpersonal skills; demonstrated ability to communicate with and appreciate staff and volunteers.
  • Solid understanding of issues related to poverty and homelessness.
  • Minimum of two years experience in service provision to youth or young adults, preference given to candidates with demonstrated skill among those impacted by homelessness and oppression.

Open until filled

Send cover letter and resume to:

Chelsea Stevenson, Volunteer Manager
ROOTS Young Adult Shelter
1415 NE 43rd StreetSeattle, WA 98105

or e-mail to: chelsea@rootsinfo.org.
No Phone calls please.
ROOTS is an equal opportunity employer. LGBTQ, persons of color, and bilingual candidates encouraged to apply.