Employment

ROOTS Young Adult Shelter Position Announcement

JOB TITLE:      ROOTS Evening Volunteer Mentor
REPORTS TO: ROOTS Volunteer Services Manager

MISSION AND PROGRAMS:

ROOTS Young Adult Shelter is the state’s largest emergency shelter for young adults experiencing homelessness. Each night we serve 45 young adults, ages 18-25, by providing a safe place to sleep, warm meals and other essential services. The shelter operates 365 days a year with a heavy reliance on volunteers.

POSITION SUMMARY:

Responsibilities: The Volunteer Mentor is responsible for training and coaching ROOTS Young Adult Shelter volunteers, in conjunction with the Volunteer Services Manager, Overnight Counselor and Overnight Supervisors. These duties will be conducted in accordance with the ROOTS Vision and Mission, agency policies and procedures, as well as relevant federal, state and local standards, guidelines and regulations.

Compensation: This is an hourly position with an hourly rate of $15.75/hour.

Hours: This position will work 1-2 evenings per week, from approximately 7:30pm-11:00pm, for a total of 9-12 hours per week (including responsibilities outside of shelter). Exact evenings TBD.

Authority: The Volunteer Mentor mentors all ROOTS volunteer positions, except for the Evening Supervisor and Overnight Supervisor positions. This includes support, training, evaluation and development of these team members in concert with the Overnight Counselors and Supervisors on staff.

Accountability: The Volunteer Mentor is accountable to the Volunteer Services Manager to support operational performance of the Shelter Program in support of the ROOTS Vision and Mission

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Supervise teams of 10-15 volunteers per shift
  • Train volunteers to perform shelter tasks and assign tasks
  • Coordinate with and train dinner volunteers to ensure that they have enough support and supplies to prepare meals for 45 guests
  • Check in with each volunteer during each shift to provide volunteers with individualized logistical and emotional support
  • Lead opening and debrief meetings at the beginning and end of each shift, including facilitation of scenario discussions and mini-trainings
  • Create scenario discussion or training topics to be facilitated during opening meetings on a monthly basis
  • Review rules and expectations for both guests and volunteers
  • Assist with conflict de-escalation and rule enforcement as needed
  • Coach volunteers on conflict de-escalation strategies and techniques, as well as rule enforcement
  • Track and monitor volunteer schedule for assigned night(s) in shelter to ensure sufficient coverage; adjust the schedule when volunteers call out and work with Volunteer Services Manager to find additional coverage for shifts that are short staffed
  • Complete service learning evaluations and letters of recommendation for volunteers, as needed
  • Other duties as assigned and/or necessary

QUALIFICATIONS:

  • Experience working with young adults or homeless and under-served groups, including demonstrated ability to positively engage with people in need
  • Good interpersonal and facilitation skills; demonstrated ability to train and coach quality volunteers
  • Ability to maintain a regular schedule and proactively communicate with colleagues and supervisor in advance about changes to that schedule
  • Reliable, punctual and prompt with communication; ability to communicate to a wide variety of people with ease
  • Ability to work under pressure and manage competing demands in a hectic environment
  • Solid understanding of issues related to poverty, racism, and homelessness and capacity to counteract the oppression of those we serve
  • Current or former ROOTS shelter volunteer preferred

AGENCY EXPECTATIONS OF EMPLOYEE:

  • Demonstrate understanding of and dedication to ROOTS vision and mission
  • Adhere to ROOTS Policies and Procedures, represent and promote organizational values
  • Perform duties as workload necessitates while demonstrating flexible and efficient time management and ability to prioritize workload
  • Maintain a positive and respectful attitude and strive to create a compassionate but safe and consistent environment in the shelter
  • Communicate proactively with the Volunteer Services Manager; invest in team approach in working with staff and volunteers

Application deadline:
Open until filled; Preference given to candidates who apply by Monday, 11/26/18

Email resume and cover letter to:
Jordan Beaudry,
ROOTS Volunteer Services Manager
jordan@rootsinfo.org

ROOTS is an equal opportunity employer. Persons of color, LGBTQ+ and bilingual candidates strongly encouraged to apply.

 

ROOTS Young Adult Shelter Position Announcement

JOB TITLE:      ROOTS Morning Volunteer Mentor
REPORTS TO: ROOTS Volunteer Services Manager

MISSION AND PROGRAMS:

ROOTS Young Adult Shelter is the state’s largest emergency shelter for young adults experiencing homelessness. Each night we serve 45 young adults, ages 18-25, by providing a safe place to sleep, warm meals and other essential services. The shelter operates 365 days a year with a heavy reliance on volunteers. 

POSITION SUMMARY:

Responsibilities: The Morning Volunteer Mentor is responsible for training and coaching ROOTS Young Adult Shelter volunteers, in conjunction with the Volunteer Services Manager, Overnight Counselor and Overnight Supervisors. These duties will be conducted in accordance with the ROOTS Vision and Mission, agency policies and procedures, as well as relevant federal, state and local standards, guidelines and regulations.

Compensation: This is an hourly position with an hourly rate of $15.75/hour.

Hours: This position will work 3-4 mornings per week, from approximately 6:15am-9:15am, for a total of 10-12 hours per week. Exact mornings TBD with input from the applicant.

Authority: The Morning Volunteer Mentor mentors all ROOTS volunteer positions, except that of the Overnight Supervisor. This includes support, training, evaluation and development of these team members in concert with the Overnight Counselors and Supervisors on staff.

Accountability: The Morning Volunteer Mentor is accountable to the Volunteer Services Manager to support operational performance of the Shelter Program in support of the ROOTS Vision and Mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Supervise teams of 3-5 volunteers per shift
  • Train volunteers to perform shelter tasks and assign tasks
  • Coordinate with and train breakfast volunteers to ensure that they have enough support and supplies to prepare meal for 45 guests
  • Check in with each volunteer during each shift to provide volunteers with individualized logistical and emotional support
  • Ensure guests leave shelter on-time at 8AM and that shelter clean-up is completed by 8:30AM
  • Lead debrief meetings at the end of each shift
  • Review rules and expectations for both guests and volunteers
  • Assist with conflict de-escalation and rule enforcement as needed
  • Coach volunteers on conflict de-escalation strategies and techniques, as well as rule enforcement
  • Track and monitor volunteer schedule for assigned morning(s) in shelter to ensure sufficient coverage; adjust the schedule when volunteers call out and work with Volunteer Services Manager to find additional coverage for shifts that are short staffed
  • Complete service learning evaluations and letters of recommendation for volunteers, as needed
  • Other duties as assigned and/or necessary

QUALIFICATIONS:

  • Experience working with young adults or homeless and under-served groups, including demonstrated ability to positively engage with people in need
  • Good interpersonal and facilitation skills; demonstrated ability to train and coach quality volunteers
  • Ability to maintain a regular schedule and proactively communicate with colleagues and supervisor in advance about changes to that schedule
  • Reliable, punctual and prompt with communication; ability to communicate to a wide variety of people with ease
  • Ability to work under pressure and manage competing demands in a hectic environment
  • Solid understanding of issues related to poverty, racism, and homelessness and capacity to counteract the oppression of those we serve
  • Current or former ROOTS shelter volunteer preferred

AGENCY EXPECTATIONS OF EMPLOYEE:

  • Demonstrate understanding of and dedication to ROOTS vision and mission
  • Adhere to ROOTS Policies and Procedures, represent and promote organizational values
  • Perform duties as workload necessitates while demonstrating flexible and efficient time management and ability to prioritize workload
  • Maintain a positive and respectful attitude and strive to create a compassionate but safe and consistent environment in the shelter
  • Communicate proactively with the Volunteer Services Manager; invest in team approach in working with staff and volunteers

Application deadline:

Open until filled; Preference given to candidates who apply by Monday, 11/12/18 

Email resume and cover letter to: 

Jordan Beaudry,
ROOTS Volunteer Manager
jordan@rootsinfo.org
ROOTS is an equal opportunity employer. LGBTQ, persons of color, and bilingual candidates strongly encouraged to apply.