Employment

ROOTS Young Adult Shelter
Position Announcement
JOB TITLE:           Overnight Shelter Staff
REPORTS TO:
       ROOTS Program Manager
POSITION SUMMARY:

Responsibilities: ROOTS Young Adult Shelter in the U-District is seeking candidates for the position of Overnight Shelter Staff. Overnight Shelter Staff help ensure the smooth functioning of our overnight program by training and supporting overnight volunteers, as well as assisting the Overnight Counselor with conflict de-escalation and general overnight and morning shelter operations. This position works overnight shifts in our shelter from 8:00pm-8:30am (Saturday morning shifts will go until 9:30am).

Accountability: The Overnight Shelter Staff reports directly to the Program Manager who will conduct regular 1:1 supervision meetings. During the overnight shift the Overnight Shelter Staff reports to the Overnight Counselor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Monitor the shelter space throughout the night to help ensure the physical and emotional safety of program participants
  • Assist with guest laundry and signing guests in and out of restrooms
  • Train and mentor new Overnight Volunteers, in conjunction with the Volunteer Mentor team
  • Assist Program Managers and Overnight Counselors with rule enforcement and conflict de-escalation
  • Help oversee shelter clean up, including getting shelter guests out of shelter on time
  • Help to supervise and enforce program guidelines, hand out supplies, interact and build positive relationships with guests
  • Delegate tasks to volunteers throughout the overnight shift
  • Complete intake paperwork with new guests
  • Check guests belongings into and out of overnight storage at the beginning and end of each shift
  • Be familiar with shelter policies and practices and written records required by ROOTS and its contracting partners.
  • Other duties as assigned by the Shelter Director, Program Manager, and Overnight Counselor

REQUIREMENTS

  • The chosen candidate will attend The Ropes training, Anti-Oppression 101, Conflict Response, and ROOTS volunteer/staff orientation
  • Complete application and background check
  • Must be 18 years old or older.

QUALIFICATIONS

  • Must demonstrate ability to work effectively in a team-driven, harm reduction oriented, service organization.
  • Strong conflict de-escalation skills
  • Ability to consistently uphold and explain ROOTS rules and policies
  • Must have highly developed communication skills: ability to communicate the written and spoken word clearly and effectively; ability to communicate to a wide variety of people with ease.
  • Strong understanding of issues related to poverty, oppression, and homelessness
  • Preference given to candidates with demonstrated skill working with those impacted by homelessness and oppression
  • Prior supervision experience preferred

This is a part-time hourly position scheduled for a minimum one or two 12  hour shelter shifts per week Work-Study compensation available for eligible candidates. Compensation is $15/hour.

Open until filled

Send cover letter and resume to:
Kat Ousley, Shelter Director
ROOTS Young Adult Shelter
1415 NE 43rd Street, Seattle, WA  98105
or e-mail to: kat@rootsinfo.org

ROOTS Young Adult Shelter
Position Announcement
2-3 Openings Available


JOB TITLE:
       Overnight On-Call Staff
REPORTS TO:
   ROOTS Shelter Director

POSITION SUMMARY: ROOTS Young Adult Shelter in the U-District is seeking staff available for on-call shifts from 8pm to 8:30am. This is a paid position ($15 hour) that includes sleeping on-site. We prefer candidates already working in the youth services field who can respond to same-evening phone calls.  These shifts could be any day of the week from 8:00pm – 8:30am.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assist with set up and clean up shelter areas, help to supervise and enforce program guidelines, hand out supplies, interact and build positive relationships with guests.
  • Do an ‘awake shift’ of 1.5 to 4 hours during the night.
  • Be familiar with shelter policies and practices and written records required by ROOTS and its contracting partners.
  • Reply to requests of need, even if unable to come in for shift.
  • Other duties as assigned by the Volunteer Manager and Executive Director.

REQUIREMENTS

  • Attend The Ropes training,Anti-Oppression 101, Conflict De-escalation and ROOTS volunteer orientation
  • Complete application and background check
  • Must be 18 years old or older.

QUALIFICATIONS

  • Must demonstrate ability to work effectively in a volunteer-driven, harm reduction oriented service organization.
  • Must have highly developed communication skills: ability to communicate the written and spoken word clearly and effectively; ability to communicate to a wide variety of people with ease.
  • Good interpersonal skills
  • Solid understanding of issues related to poverty and homelessness.
  • Minimum of two years experience in service provision to youth or young adults, preference given to candidates with demonstrated skill among those impacted by homelessness and oppression

This is an on-call hourly position, called in as needs arise at shelter.  Hourly wage is $15.

Open until filled
Send cover letter and resume to:
Kat Ousley, Shelter Director
ROOTS Young Adult Shelter
1415 NE 43rd Street, Seattle, WA  98105
or e-mail to: kat@rootsinfo.org

ROOTS Young Adult Shelter Position Announcement
JOB TITLE: ROOTS Evening Volunteer Supervisor
REPORTS TO: ROOTS Volunteer Services Manager
MISSION AND PROGRAMS:
ROOTS Young Adult Shelter is the state’s largest emergency shelter for young adults experiencing homelessness. Each night we serve 45 young adults, ages 18-25, by providing a safe place to sleep, warm meals and other essential services. The shelter operates 365 days a year with a heavy reliance on volunteers.
POSITION SUMMARY:
Responsibilities: The Volunteer Supervisor is responsible for training and coaching ROOTS Young Adult Shelter volunteers, in conjunction with the Volunteer Services Manager, Overnight Counselor and Overnight Supervisors. These duties will be conducted in accordance with the ROOTS Vision and Mission, agency policies and procedures, as well as relevant federal, state and local standards, guidelines and regulations.
Compensation: This is an hourly position with an hourly rate of $15.75/hour ($16.25/hour beginning 1/1/19).
Hours: This position will work 1-2 evenings per week, from approximately 7:30pm-11:00pm, for a total of 9-12 hours per week (including responsibilities outside of shelter). Exact evenings TBD.
Authority: The Volunteer Supervisor supervisors all ROOTS volunteer positions, except for the Evening Supervisor and Overnight Supervisor positions. This includes support, training, evaluation and development of these team members in concert with the Overnight Counselors and Supervisors on staff.
Accountability: The Volunteer Supervisor is accountable to the Volunteer Services Manager to support operational performance of the Shelter Program in support of the ROOTS Vision and Mission.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Supervise teams of 10-15 volunteers per shift
• Train volunteers to perform shelter tasks and assign tasks
• Coordinate with and train dinner volunteers to ensure that they have enough support and supplies to prepare meals for 45 guests
• Check in with each volunteer during each shift to provide volunteers with individualized logistical and emotional support
• Lead opening and debrief meetings at the beginning and end of each shift, including facilitation of scenario discussions and mini-trainings
• Create scenario discussion or training topics to be facilitated during opening meetings on a monthly basis
• Review rules and expectations for both guests and volunteers
• Assist with conflict de-escalation and rule enforcement as needed
• Coach volunteers on conflict de-escalation strategies and techniques, as well as rule enforcement
• Track and monitor volunteer schedule for assigned night(s) in shelter to ensure sufficient coverage; adjust the schedule when volunteers call out and work with Volunteer Services Manager to find additional coverage for shifts that are short staffed
• Complete service learning evaluations and letters of recommendation for volunteers, as needed
• Other duties as assigned and/or necessary
QUALIFICATIONS:
• Experience working with young adults or homeless and under-served groups, including demonstrated ability to positively engage with people in need
• Good interpersonal and facilitation skills; demonstrated ability to train and coach quality volunteers
• Ability to maintain a regular schedule and proactively communicate with colleagues and supervisor in advance about changes to that schedule
• Reliable, punctual and prompt with communication; ability to communicate to a wide variety of people with ease
• Ability to work under pressure and manage competing demands in a hectic environment
• Solid understanding of issues related to poverty, racism, and homelessness and capacity to counteract the oppression of those we serve
• Current or former ROOTS shelter volunteer preferred
AGENCY EXPECTATIONS OF EMPLOYEE:
• Demonstrate understanding of and dedication to ROOTS vision and mission
• Adhere to ROOTS Policies and Procedures, represent and promote organizational values
• Perform duties as workload necessitates while demonstrating flexible and efficient time management and ability to prioritize workload
• Maintain a positive and respectful attitude and strive to create a compassionate but safe and consistent environment in the shelter
• Communicate proactively with the Volunteer Services Manager; invest in team approach in working with staff and volunteers
Application deadline:
Open until filled; Preference given to candidates who apply by Monday, 1/7/19
Email resume and cover letter to:
Jordan Beaudry
ROOTS Volunteer Services Manager
jordan@rootsinfo.org
ROOTS is an equal opportunity employer. Persons of color, LGBTQ+ and bilingual candidates strongly encouraged to apply.