ROOTS Young Adult Shelter
Position Announcement – Development Director

The Development Director is a full-time, exempt employee, that directs fundraising for ROOTS’ mission. As a member of the leadership team, this individual will contribute to the operational and strategic leadership of the organization. The Development Director creates and oversees the implementation of all fund development programs, which include our annual giving campaign and a capital campaign for a new shelter and office location. This position reports to the Executive Director.


ROOTS is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency does not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, sexual orientation, age, national origin, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Women and minorities are encouraged to apply.


  • Direct and supervise development team’s execution of the fund development plan and delivery of organizational contributed income goals:
    • Identify, solicit, cultivate, and steward new and existing individual, corporate, and foundation donors
    • Plan and implement annual Rise Up fundraising event, including the cultivation of event sponsorship, event committee leadership, and execution of event
    • Collaborate with ED and capital campaign steering committee to cultivate, steward and solicit annual fund donors who will also support the campaign
    • Support volunteer participation in fund development efforts
    • Cultivate and maintain collaboration between leadership staff in relation to Development needs, projects, and news
    • Develop an annual fund development income and expenditure budget
    • Support the administration of Little Green Light donor database
  • Collaborate with the Development Committee and campaign counsel to update the comprehensive fund development plan to support the strategic vision of the organization, particularly for the capital campaign and the annual campaign
  • Prepare regular reports on progress related to fundraising and the management and execution of fund development activities
  • Develop and oversee the development department policies and procedures on ethical fundraising practices
  • Other duties as assigned


Minimum of 5+ years of increasingly responsible professional experience in fundraising with preference for experience in human services environment (serving people living with homelessness, mission focus includes equity and access); a proven track record of fund development program creation and successful execution, particularly in the area of securing major gifts; demonstrable success in resourcing and managing a fund development team through capital fundraising campaign; a history of successfully managing campaigns, and engaging a community of motivated supporters is required.


  • Committed to undoing oppression in all its forms
  • Team player: positive, and collaborative interpersonal relationship skills
  • Relationship builder, culturally agile, enthusiastic, empathetic, flexible
  • Self-starter, able to work independently, and entrepreneurial; enjoys creating and implementing new initiatives
  • High energy, maturity, and leadership with the ability to serve as a unifying force at both the strategic and tactical levels
  • Exceptional oral, written, and interpersonal communication skills
  • Knowledge of management principles, including planning, and budgeting
  • Ability to manage multiple projects and meet deadlines
  • Performs all duties in accordance with all organizational policies and legal requirements
  • Ability to maintain strict confidentiality


  • We value each guest as an individual, without judgment or bias
  • We drive change by discussing, addressing and breaking down barriers to social and economic barriers to equality for the benefit of young adults experiencing homelessness
  • We work as a cohesive, passionate team to provide the best services possible to guests and build partnerships with the larger community
  • We respect, honor and encourage the unique backgrounds of all individuals


The annual compensation for this salaried exempt position is $60,000 – $70,000 DOE. ROOTS offers a generous benefits package that includes twenty-six (26) days of paid time off, extended sick leave benefit, and Medical and Dental insurance. A Simple IRA plan becomes available after two years of full-time employment.


Email a cover letter and resume to jerred@rootsinfo.org


  • We value each guest as an individual, without judgment or bias.
  • We drive change by discussing, addressing and breaking down barriers to social and economic barriers to equality for the benefit of young adults experiencing homelessness.
  • We work as a cohesive, passionate team to provide the best services possible to guests and build partnerships with the larger community.
  • We respect, honor and encourage the unique backgrounds of all individuals.


Everyone has a safe place to call home.


ROOTS Young Adult Shelter builds community and fosters dignity through access to essential services and a safe place to sleep for young adults experiencing homelessness.




ROOTS Young Adult Shelter
Position Announcement – Part Time Case Manager

JOB TITLE:              ROOTS Part-Time Case Manager.
REPORTS TO:         Shelter Director.
JOB STATUS:           Part-Time (approximately 20-25 hours/week), Hourly Wage.


The ROOTS Case Manager will help to ensure that young adults experiencing homelessness have the services and support needed to achieve self-sufficiency.  Job responsibilities include housing, employment, and educational assistance, mental health and chemical dependency support, referrals to specialized services, and general case management. The ideal candidate is familiar with standard case management concepts, practices, and procedures.  


Specific responsibilities include:

  • Maintain a caseload of guests, providing comprehensive case management services, including but not limited to advocacy, assessment, crisis response and intervention, conflict resolution, assistance in problem solving, care coordination with other providers or organizations, and referrals to other services as needed.
  • Work in close collaboration with the full-time ROOTS case manager to oversee Canopy programming.
  • Develop individualized service and treatment and goal plans by assessing guests’ needs, situations, strengths, and support networks
  • Develop and maintain relationships with service partners, organizational allies, and other community services and resources
  • Work closely with and refer guests as necessary to various community resources; including local, state and federal government assistance programs, e.g. legal assistance, food stamps, and healthcare
  • Evaluate and track improvement in guests’ life circumstances, including housing and employment status, mental health, and substance abuse through case notes
  • Periodic reporting to management related to efficacy of services provided, guests’ status metrics and ad-hoc requests
  • Conduct regular individual support meetings with guests interested in case management and be present during shelter operations at least once per week to provide case management support
  • Assist in development and facilitation of clinical groups in collaboration with Director of Programming and behavioral health partners.
  • Participate in staff meetings, trainings, and supervisory sessions as required
  • Provide support to social work practicum students or other interns as required.
  • Provide case management support during weekly drop-in services
  • Become trained as a Coordinated Entry for All housing assessor and complete housing assessments for guests accessing services.
  • Attend weekly CEA case conferencing meetings to advocate for housing referrals for shelter guests who have completed assessments.
  • Work closely with the Director of Programming, Program Managers, and service partners to develop relevant programming for guest support.


  • Bachelor’s Degree required. Bachelor’s Degree in Social Work, Psychology, or other related field preferred. Will consider relevant experience in place of degree requirement on an individual basis.
  • Minimum 1 year of case management or clinical counseling experience working with individuals experiencing homelessness, mental illness and/or substance use/misuse; experience with all preferred.
  • Strong computer skills and experience with Microsoft Office Suite
  • Strong written and verbal communication skills; including ability to communicate clearly and effectively with ease to a wide-ranging audience
  • Bilingual English/Spanish a plus


  • Demonstrate understanding of and dedication to ROOTS vision, values and mission, especially our guest-centric philosophy of care.
  • Adhere to ROOTS Policies and Procedures, able to promote ROOTS organizational values
  • An understanding of the role oppression plays in the perpetuation of inequity, especially as it relates to young people who are not housed
  • Experience and familiarity with harm reduction and trauma-informed care.
  • Attendance at required trainings and meetings, including Conflict De-escalation training, Ropes training, and ROOTS volunteer orientation.
  • Must provide proof of active CPR/First Aid certification or ability to obtain within 60 days of hire.

The Case Manager will report to the Director of Programming. This is a part-time non-exempt hourly position and may occasionally require evening, weekend and holiday shifts. Hourly wage is $20.00, and includes an Employee Assistance Program.


Please submit application materials to Kat Ousley, Director of Programming, at Kat@rootsinfo.org. Send with the subject line “Case Manager Position Job Application – [Your Last Name]”:

  • Cover letter describing your interest in the position, qualifications, and how you, as a case manager at ROOTS, would incorporate our guest-centric and harm reduction philosophies of care in your work.
  • Current resume
  • Three professional references, at least one current or past direct supervisor


ROOTS Young Adult Shelter builds community and fosters dignity through access to essential services and a safe place to sleep for young adults experiencing homelessness

ROOTS currently operates two direct services programs: the Friday Feast meal program, serving over 6,000 meals per year, and the ROOTS Young Adult Shelter, which is open every night and is the largest emergency shelter in Seattle specifically serving homeless persons ages of 18 to 25.  Our mission is to offer critical emergency services in an atmosphere of welcoming hospitality.  ROOTS is a harm reduction-oriented service organization. The shelter employs a small paid staff, with a heavy reliance on volunteers.  

Open until filled

Kat Ousley, ROOTS Shelter Director
ROOTS Young Adult Shelter
1415 NE 43rd Street, Seattle, WA  98105

ROOTS is an equal opportunity employer. LGBTQ, persons of color and bilingual candidates encouraged to apply.



       Overnight On-Call Staff
   ROOTS Shelter Director

POSITION SUMMARY: ROOTS Young Adult Shelter in the U-District is seeking staff available for on-call shifts from 8pm to 8:30am. This is a paid position ($15.75/hour) that includes sleeping on-site. We prefer candidates already working in the youth services field who can respond to same-evening phone calls.  These shifts could be any day of the week from 8:00pm – 8:30am.


  • Assist with set up and clean up shelter areas, help to supervise and enforce program guidelines, hand out supplies, interact and build positive relationships with guests.
  • Do an ‘awake shift’ of 1.5 to 4 hours during the night.
  • Be familiar with shelter policies and practices and written records required by ROOTS and its contracting partners.
  • Reply to requests of need, even if unable to come in for shift.
  • Other duties as assigned by the Volunteer Manager and Executive Director.


  • Attend The Ropes training,Anti-Oppression 101, Conflict De-escalation and ROOTS volunteer orientation
  • Complete application and background check
  • Must be 18 years old or older.


  • Must demonstrate ability to work effectively in a volunteer-driven, harm reduction oriented service organization.
  • Must have highly developed communication skills: ability to communicate the written and spoken word clearly and effectively; ability to communicate to a wide variety of people with ease.
  • Good interpersonal skills
  • Solid understanding of issues related to poverty and homelessness.
  • Minimum of two years experience in service provision to youth or young adults, preference given to candidates with demonstrated skill among those impacted by homelessness and oppression

This is an on-call hourly position, called in as needs arise at shelter.  Hourly wage is $15.75/hr.

Open until filled
Send cover letter and resume to:
Kat Ousley, Shelter Director
ROOTS Young Adult Shelter
1415 NE 43rd Street, Seattle, WA  98105
or e-mail to: kat@rootsinfo.org


ROOTS Young Adult Shelter Position Announcement
JOB TITLE: ROOTS Evening Volunteer Supervisor
REPORTS TO: ROOTS Volunteer Services Manager
ROOTS Young Adult Shelter is the state’s largest emergency shelter for young adults experiencing homelessness. Each night we serve 45 young adults, ages 18-25, by providing a safe place to sleep, warm meals and other essential services. The shelter operates 365 days a year with a heavy reliance on volunteers.

Responsibilities: The Volunteer Supervisor is responsible for training and coaching ROOTS Young Adult Shelter volunteers, in conjunction with the Volunteer Services Manager, Overnight Counselor and Overnight Supervisors. These duties will be conducted in accordance with the ROOTS Vision and Mission, agency policies and procedures, as well as relevant federal, state and local standards, guidelines and regulations.
Compensation: This is an hourly position with an hourly rate of $16.75/hour
Hours: This position will work 1-2 evenings per week, from approximately 7:30pm-11:00pm, for a total of 9-12 hours per week (including responsibilities outside of shelter). Exact evenings TBD.
Authority: The Volunteer Supervisor supervisors all ROOTS volunteer positions, except for the Evening Supervisor and Overnight Supervisor positions. This includes support, training, evaluation and development of these team members in concert with the Overnight Counselors and Supervisors on staff.
Accountability: The Volunteer Supervisor is accountable to the Volunteer Services Manager to support operational performance of the Shelter Program in support of the ROOTS Vision and Mission.

    • Supervise teams of 10-15 volunteers per shift
    • Train volunteers to perform shelter tasks and assign tasks
    • Coordinate with and train dinner volunteers to ensure that they have enough support and supplies to prepare meals for 45 guests
    • Check in with each volunteer during each shift to provide volunteers with individualized logistical and emotional support
    • Lead opening and debrief meetings at the beginning and end of each shift, including facilitation of scenario discussions and mini-trainings
    • Create scenario discussion or training topics to be facilitated during opening meetings on a monthly basis
    • Review rules and expectations for both guests and volunteers
    • Assist with conflict de-escalation and rule enforcement as needed
    • Coach volunteers on conflict de-escalation strategies and techniques, as well as rule enforcement
    • Track and monitor volunteer schedule for assigned night(s) in shelter to ensure sufficient coverage; adjust the schedule when volunteers call out and work with Volunteer Services Manager to find additional coverage for shifts that are short staffed
    • Complete service learning evaluations and letters of recommendation for volunteers, as needed
    • Other duties as assigned and/or necessary
    • Experience working with young adults or homeless and under-served groups, including demonstrated ability to positively engage with people in need
    • Good interpersonal and facilitation skills; demonstrated ability to train and coach quality volunteers
    • Ability to maintain a regular schedule and proactively communicate with colleagues and supervisor in advance about changes to that schedule
    • Reliable, punctual and prompt with communication; ability to communicate to a wide variety of people with ease
    • Ability to work under pressure and manage competing demands in a hectic environment
    • Solid understanding of issues related to poverty, racism, and homelessness and capacity to counteract the oppression of those we serve
    • Current or former ROOTS shelter volunteer preferred
    • Demonstrate understanding of and dedication to ROOTS vision and mission
    • Adhere to ROOTS Policies and Procedures, represent and promote organizational values
    • Perform duties as workload necessitates while demonstrating flexible and efficient time management and ability to prioritize workload
    • Maintain a positive and respectful attitude and strive to create a compassionate but safe and consistent environment in the shelter
    • Communicate proactively with the Volunteer Services Manager; invest in team approach in working with staff and volunteers

Application deadline:
Open until filled; Preference given to candidates who apply by Monday, 1/7/19

Email resume and cover letter to:
Jordan Beaudry
ROOTS Volunteer Services Manager

ROOTS is an equal opportunity employer. Persons of color, LGBTQ+ and bilingual candidates strongly encouraged to apply.